Black Lives Matter

TWR is provided in Birmingham Emergency Packs

Caron Thompson handing over TWR keys for Emergency Packs

Collaboration is key in beating this pandemic

Isolation and uncertainty brought about by the pandemic has made life incredibly difficult for all of us. But for those most vulnerable to the Coronavirus, these pressures and challenges are greater still.

People from all walks of life are finding it harder to get the best support. They are finding it as hard to even best support themselves. It’s no surprise, none of us have experienced anything like this before and the unknown is a huge cause of fear.

But at Common Unity, we believe the key to beating this pandemic is to be there for each-other, as difficult as that may be.

Supporting those most at risk

Thousands of our community members have been shielded. So, we have been working hard in collaboration with Public Health Birmingham to provide support to those most vulnerable across our communities. During the lock-down period Common Unity and partners have ensured that 7,500 key fobs linking communities to The Waiting Room Directory (TWR) have been distributed. These fobs went out with the Birmingham Emergency Packs to best enable communities to link with the right support.

Making TWR fit for purpose

We have also made sure that TWR is as bang up to date as possible. We have developed a whole new area in TWR being dedicated solely to information and support related to Covid-19. The information covers local services and support opportunities as well as national ones.

Stepping up a gear

During this pandemic we have also received many calls from people in the community who had received the key fobs but weren’t very confident using the internet. We have provided advice on a range of services. This has included counselling services, welfare benefits support services, self-help services, helplines support services, mental health support services, domestic abuse services to name but a few. It has been a real challenge but one we feel could be taken taking on fully and conquered.

Thank-you

Through hard work and close collaboration, we believe Birmingham has gone some distance in effectively keeping some of our most vulnerable citizens safe and well during this difficult period.

We would like to thank our associates and our partners across the NHS and the charity sector for their amazing work.

Links:

The Waiting Room >> https://the-waitingroom.org/

Tel: 05785776800

Email: info@the-waitingroom.org

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