West Midlands Fire Service endorses TWR in keeping people Safe and Well 

I know will-power plays a big part but the support we provided via The Waiting Room Resource Key has been priceless for him. Aston Fire Station recently shared TWR keys amongst their team leaders for further distribution across their patches.

One Team Leader told us

“I issued 27 keys in total to managers of the HMO’s owned by Midland Living” – their feedback was excellent.

The HMO’s are occupied by people who have serious support needs for various substance misuses and use of violence.

The managers have stated that the keys have been invaluable for signposting and they will continue to use them.

I have visited the HMO’s myself and chatted with some tenants about the Resource Keys – they tell me that a lot of the time it’s knowing where to get help, which the key has been invaluable for.

I have seen the effects of the key first-hand with a tenant who is now two months clean after using the key to access a range of support.

He is now doing voluntary work at the HMO to keep his mind occupied and maintain his well-being.

I know willpower plays a big part but the support we provided via The Waiting Room Resource Key has been priceless for him.

I truly believe that these keys have helped with the rehabilitation of some of our most vulnerable and will certainly continue using them.”

Click on the picture below to watch one of our TWR videos

For more information about The Waiting Room in Birmingham, or if you are interested in bringing it to your location then please get in touch with us as Common-Unity.

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